Data Analytics Executive Reports Do Not Save Properly

September 25, 2012, 4:58 am

≫ Next: Installation problems with XML import error message "Error configuring software store client. Could not add DeliveryMethod" or 'MP_Addon_Groups' does not exist.

≪ Previous: Software Store links not working with roaming users between x86 and x64 architecture windows systems

Symptom

When you attempt to save a report after it has run, the report shows that it correctly saved and gives you the link path to the report, but when you click on the link you just get a 404 error.

Upon further investigation, the report is saving with a name like ReportXX-xxXXxxxxXXxxXXxxXX.txt rather than the correct name of the report. The normal process give three files, 2 Report files and the 1 actual report. They are only getting the one report file, but it contains the report data rather than just the title of the report.

Resolution

1. Run the SchedRep.exe utility with the "/I" switch - (Note the switch is a capital i)

C:\intepub\wwwroot\LANDesk\LDMS\bin\SchedRep.exe /i

2. Change the user to a Domain Admin account. (If the account used does not have full administrative rights the reports will not save properly)

3. Rerun the reports causing the problems with the 404 error

The problem stems from the user rights of the authenticated user in schedrep configuration.

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Installation problems with XML import error message "Error configuring software store client. Could not add DeliveryMethod" or 'MP_Addon_Groups' does not exist.

September 21, 2012, 2:14 am

≫ Next: LANDesk Data Analytics 9.07 release

≪ Previous: Data Analytics Executive Reports Do Not Save Properly

Under DataAnalytics 9.5 the error message changes to lots of errors when trying to import various xml files that the object 'MP_Addon_Groups' does not exist. The cause and the solution however are the same as with Managed Planet 9.05 and greater.

Description

During the Database config step of the Data Analytics installation an error messages may pop up indicating that an XML file cannot be imported. The screenshot looks like this:

Cause

Due to some interactions with Management Suite during the install, the O/S must be switched to US English during the install process for the core only. When the install is complete, it can be switched back.

See this link for description: http://www.managedplanet.com/news/2012/4/29/landesk-analytics-formerly-known-as-managed-planet-extension.html

Solution

To get Data Analytics installed please try the following steps;

1) Set the localization of your core to American English

To change the settings on Windows Server 2008, go into Region and Language settings. On the Formats tab change the format to English (United States) and on the Administrative tab click the Change System Locale. Then set the Current System Locale to English (United States)

2) Search for a xml called enutranslations.xml in "C:\Program Files (x86)\LANDesk\ManagementSuite"

3) Copy enutranslations.xml and rename the copy into engtranslations.xml. Make sure both files are in the directory "C:\Program Files (x86)\LANDesk\ManagementSuite"

4) Re-install Data Analytics

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LANDesk Data Analytics 9.07 release

September 13, 2012, 12:44 pm

≫ Next: Dell Warranty Ship Date is not updating/missing Data Analytics\(Managed Planet) 9.06 versions and earlier

≪ Previous: Installation problems with XML import error message "Error configuring software store client. Could not add DeliveryMethod" or 'MP_Addon_Groups' does not exist.

LANDesk Data Analytics 9.07 release is now available for customers with current support agreements.

Some of the key updates in the release include:

All Products

Additional elements have been localized.

Names have been changed to Data Analytics.

A number of issues with Oracle have been addressed.

Added support for RBA groups.

Data Translation Services

Changed the Dell warranty web rules to use Dell's web API.

Added Adobe license import.

Softchoice Import would not run.

Archive assets would fail depending on the data in the database.

Updated SCCM Import rules.

Updated a number of normalize rules, such as Processor Type.

Discovery Services

Should now get toner levels for most printers.

Added remote scanner feature. This is a client that will perform a Discovery Services scan and upload the results back to the core server.

Executive Report Pack

Emailing reports would not work on some systems.

Run as query report would not save.

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Dell Warranty Ship Date is not updating/missing Data Analytics\(Managed Planet) 9.06 versions and earlier

July 23, 2012, 6:44 am

≫ Next: Active Directory information is not pulled into Management Suite when running Data Analytics DTS > LDAP

≪ Previous: LANDesk Data Analytics 9.07 release

Note: The Dell warranty issues have been corrected and updated in LDDA v9.07 and v9.5.

Don't use this file for LDDA v9.07 or 9.5 versions

Symptom(s):

After installing LANDesk Data Analytics 9.0.6 the Dell Warranty ship date is missing or not updating.

Note: If the Shipping date is updating and the date is wrong uninstall Internet Explorer 9. A compatibility issue exists with it and the Dell website.

Cause:

The Shipping Date is missing from the DTS rule

Resolution:

Import the attached DTS rule. It will replace the current rule and add the Shipping Date information.

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Active Directory information is not pulled into Management Suite when running Data Analytics DTS > LDAP

May 2, 2012, 8:14 am

≫ Next: Barcode CSV Import or Data Import

≪ Previous: Dell Warranty Ship Date is not updating/missing Data Analytics\(Managed Planet) 9.06 versions and earlier

Symptom(s):

When running LDAP Import rules, active directory information does not get pulled into the database. When a rule is run manually, the following error is displayed:

No LDAP objects match search criteria.

Cause:

The container to search was set to something other than the root of Active Directory tree, so the object could not be found.

Resolution:

Edit the LDAP Import rule and leave the LDAP Container field blank. This will cause the entire tree to be searched, if the object is anywhere in the tree, it should be found.

↧

Barcode CSV Import or Data Import

August 19, 2013, 11:18 am

≫ Next: non network asset inventory

≪ Previous: Active Directory information is not pulled into Management Suite when running Data Analytics DTS > LDAP

In LDMS 9.5 and LDDA 9.5, I'm needing to import data into LDMS and into its SQL db to then use this data in dropdowns inside my DTS web forms. What are the differences of or advantages of using the Barcode CSV Import option or the Data Import option for this import?

(see attached pic of the two)

Thanks in advance!

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non network asset inventory

August 26, 2013, 1:32 pm

≫ Next: imported report in ERP

≪ Previous: Barcode CSV Import or Data Import

when i first looked at data analytics i believe there was some ability to manage non network assets.

i dont see how to manually enter and maintain an asset.

also where is the barcode scanner website? url? is it possible to modify it?

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imported report in ERP

September 6, 2013, 11:52 am

≫ Next: Good ways to use list data in a Web Form?

≪ Previous: non network asset inventory

I have a user that screwed up and copied a report xml file from Drive:\Program Files (x86)\LANDesk\ManagementSuite\MP.XML\Reports and then tried to rename and import into the user section of the reports. However they did not completely modify it and it now shows in the DTS\Warranties section of ERP. anyone know how to remove this custom report from the list? where the xml imported to?

thanks

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Good ways to use list data in a Web Form?

May 24, 2013, 3:13 am

≫ Next: Question, Where is the Data Analytics data (Asset Control) stored?

≪ Previous: imported report in ERP

I'm creating some web forms and one of the fields will be a drop-down that contains a fixed list of values. This is nice and easy because I can choose to 'Create a List' and then add the values to the list in the web form definition.

However, I would also like to use this list in a different form without having to type in the information again creating two lists to maintain. This would make me think I should use the 'Link to a table in the database' option. This is where things start go wrong for me.

I can't see a simple way of creating and maintaining a list in a table without having to manually create a table in the database (outside of LDDA) and building some way of keeping it up to date via an import rule using another source such as a CSV.

In short, is there a standard way of building a table, keeping that up to date, and then referencing it from a web form?

A perfect example of this is the 'Map IP Gateways To Locations' web form. This allows me to update the contents of a table and reference this as many times as I like but this table already exists. I'd like the same functionality of list creatin/maintenance but without manual modification of the database as that will be difficult for my customer to maintain long-term.

Mark McGinn

MarXtar Ltd/MarXtar Corporation

http://landesk.marxtar.co.uk

LANDesk Expert Solution Provider

The One-Stop Shop for LANDesk Enhancements

- Wake-On-WAN - Distributed Wake-On-LAN, Scheduled Power Down, and SWDist Sequencing

- State Notifier - Real-Time Device & User State Inventory Updating & Alerting

Update - New Stand-Alone State Notifier Console for Service Desk Operators

Update - State Notifier now detects machine and user Idle states

Update - WoW & State Notifier now integrate for even more functionality

↧

Question, Where is the Data Analytics data (Asset Control) stored?

October 21, 2013, 9:26 am

≫ Next: How do we get web jetadmin to work with asset control printers?

≪ Previous: Good ways to use list data in a Web Form?

I have been told that the Data Analytics data is stored inside the LDMS database. If it is, I need to know what tables it uses for Asset Control. I am trying to import this data into ALM. The devices I would import into ALM are printers, routers, switches, and copiers.

Thanks

Richard

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How do we get web jetadmin to work with asset control printers?

October 18, 2013, 10:23 am

≫ Next: LDDA for SCCM database

≪ Previous: Question, Where is the Data Analytics data (Asset Control) stored?

When we right click on Asset Control printers which are detected to be using a JetDirect network adapter, we are given the option for Web JetAdmin. However, I have yet to find any instructions what must be done to get this option to function. Before I do too much experimentation, I thought I might first ask if anyone has gotten this to work, and specifically what they had to do to get it to work.

↧

LDDA for SCCM database

October 24, 2013, 12:23 am

≫ Next: Total Noob to using DA for ast. mgmt.

≪ Previous: How do we get web jetadmin to work with asset control printers?

Hi all,

I couldn't to find any information about database.

Does LDDA for SCCM use its own database to store data or all data are stored in SCCM database?

↧

Total Noob to using DA for ast. mgmt.

October 24, 2013, 10:49 am

≫ Next: Asset Control

≪ Previous: LDDA for SCCM database

Hi all, I will start out by saying I an as green as spring grass where using DA for ast. mgt. is concerned. So any RTFM I need to do, just let me know :-)

I want to use the KISS method here, starting off with my company's servers. I slapped some asset tags on them, I hand copied info down, etc.

1) I want to use a bar code scanner on all things scanable on these systems. Which one do you all recommend I use in raltion to DA

2) How does this work in relation to what it scans and what I get into DA?

Thanks in advance for pointing a a lost man in the right direction :-)

↧

Asset Control

October 29, 2013, 12:33 pm

≫ Next: LDDA 9.5 DTS: Column available for Last Modified?

≪ Previous: Total Noob to using DA for ast. mgmt.

Is there a way to perform a query or report on assets that I have archived to asset control?

I am looking to use this list to prepare my disposal list.

Name, Serial number, HDD s/n, ram total

9.5 sp1

↧

LDDA 9.5 DTS: Column available for Last Modified?

October 23, 2013, 7:21 am

≫ Next: Where is the "All installed" patch table / Columns - can't find it

≪ Previous: Asset Control

I'm using LDDA 9.5 DTS and have created several rules inside of Import Data, SQL Command, and LDAP Import. The problem is that many of these manually created rules have very similar names. Is there a way to add a Data Modified (or similar) column to these Groups of Rules?

Thanks!

Allen

↧

Where is the "All installed" patch table / Columns - can't find it

November 5, 2013, 8:54 am

≫ Next: How to enable content updates in LDDA 9.52

≪ Previous: LDDA 9.5 DTS: Column available for Last Modified?

Hi Team,

I'm writing a SQL query and can't find what table / column to use for the "All installed" patches

anybody know what table / columns I need?

I can put the remainder together with a left join etc

.....but just can't find the entries I need

:-)

Cheers guys..........

↧

How to enable content updates in LDDA 9.52

November 12, 2013, 8:23 am

≫ Next: LANDesk Data Analytics Landing Page

≪ Previous: Where is the "All installed" patch table / Columns - can't find it

How enable content updates in LDDA 9.52

** Applies to LDDA 9.52 and higher running on an LDMS 9.5 sp1 core and higher.

New to LDDA 9.52 is content updates delivered via LDMS content(Patch) manager.

In order to enable LDDA 9.52 content you have to have the following installed on your LDMS 9.5 sp1 core.

LDDA 9.52
- LDDA 9.52
LD95-SP1-CP_BASE-2013-1017
- BASE-2013-1017

Once those patches have been applied and the core rebooted - if reboot was ignored during the patch install process.

1) Open Patch and Compliance

2) Click on the download updates icon (yellow diamond with black arrow point down)

3) Place a check mark in LANDesk 9.5 software updates.

4) Click download now

5) Once complete close download window and the Download updates window

6) Go back into download updates

7) There will now be a LANDesk Data Analytics Updates Definition type

8) Place a check in LANDesk Data Analytics Updates

9) Click on Schedule Download

10) Give the task a name that make sense: I.E. Data Analytics Content update

11) Set the newly created scheduled task to repeat as desired- recommendation is weekly.

When new LDDA content is discovered and downloaded, it will be automatically installed and then when the services run at midnight(default) the new/updated rules will be applied.

↧

LANDesk Data Analytics Landing Page

September 27, 2013, 7:20 am

≫ Next: Error installing LANDesk Data Analyitcs 9.52

≪ Previous: How to enable content updates in LDDA 9.52

LANDesk Data Analytics Landing Page

General Information

LDDA 9.52 can be downloaded from the DA link found on this page:

LDDA 9.52

Patches can be found here:

LDDA 9.51 Patches (legacy)

LDDA 9.5 Patches (legacy)

Notice:Any E-Learning content is available by default to Members who have a minimum support agreement at Professional level.

NOTE:This article is not a comprehensive list of documents and issues. You can continue to search the rest of the community or the portion specific toData Analytics if this page hasn't helped.

↧

Error installing LANDesk Data Analyitcs 9.52

November 13, 2013, 10:02 am

≫ Next: How to reset SLM Data and recreate LDDA Products in SLM

≪ Previous: LANDesk Data Analytics Landing Page

Hi all, new here.

When I went to install the LANDesk Data Analyitcs 9.52 patch, I got the below error.

Could not connect to the database or it os not the correct version. Please make sure of the connection information and then try again. This is not a valid 8.0 database. Parameter name sConString.

If I go past this, it allows me to activate the user which I'm not sure should be done with the above error.

Thanks much ahead of time.

↧

How to reset SLM Data and recreate LDDA Products in SLM

November 1, 2013, 9:42 am

≫ Next: How to inventory VMWare vSphere environments with Landesk Data Analytics

≪ Previous: Error installing LANDesk Data Analyitcs 9.52

How to reset SLM Data and recreate LDDA Products in SLM.

Warning this will remove ALL SLM data so be sure to have a Database backup prior to running through the steps below. Use only if you want to reset data.

Occasionally the need to reset SLM data and recreate LDDA products occurs. One of the most common times is duplicate SLM licenses. If you have not spent a lot of time customizing SLM licenses you can do the following:

(Note: if you have a lot of time invested in SLM customization you will want to find another solution as this will reset all SLM/DA data back to factory defaults.)

1) Close the console

2) Run this Statement against the DB(the following is for SQL)

delete from SLM_LicenseGroupingREF

delete from SLM_ProductGroupingREF

delete from SLM_LicenseProductREF

delete from SLM_ProductUsageFile

delete from SLM_SoftwareLicense

delete from ProductFile

delete from ProductComputer

delete from ProductHash

delete from ProductRules

delete from product